Effective Date: 5-02-2025
Contact Email: office@allprocleans.com

1. Information We Collect

We collect the following types of personal information:

• Name, email, phone number, and service address

• Booking and payment details (processed securely by third-party providers)

• Communications and support inquiries

• IP address, device type, browser, and cookies via website analytics

2. How We Use Your Information

We use your information to:

• Book and manage cleaning services

• Facilitate communication between you and your Service Provider

• Process payments and send receipts

• Send appointment reminders, promotions, and account updates

• Improve our platform and service experience

3. How We Share Information

We may share your information with:

• Independent contractors (cleaners) fulfilling your services

• Payment processors (e.g., Stripe)

• Email/SMS platforms for transactional and promotional messaging

• Legal authorities when required by law

We do not sell or rent your information to third parties.

4. Cookies & Tracking

We use cookies and similar technologies to:

• Analyze site traffic and user behavior

• Enhance user experience and website performance

• Retarget advertising (e.g., Facebook Pixel, Google Ads)

You can disable cookies in your browser settings, but some features may not work correctly.

5. Communication Consent

By using our site or services, you consent to receive:

• Appointment confirmations and reminders

• Promotions and customer updates

• Text messages and calls (you may opt-out at any time)

To opt out: reply STOP to any SMS, or email us at office@allprocleans.com.

6. Data Retention

We retain your data only as long as necessary to:

• Provide services

• Comply with legal obligations

• Resolve disputes and enforce policies

7. Your Rights

Depending on your location, you may have the right to:

• Request a copy of your data

• Correct inaccurate information

• Request deletion (where applicable)

• Withdraw consent for marketing

To make a request, email office@allprocleans.com.

8. Security

We use reasonable administrative, technical, and physical safeguards to protect your data. However, no online system is 100% secure.

9. Changes to This Policy

We may update this Privacy Policy periodically. Your continued use of the site constitutes your acceptance of any changes.

10. Contact Us

Questions? Contact: AllPro Clean
PO Box 182, Graham, TX 76450
Email: office@allprocleans.com